Returns & Exchanges
At ILoveDooney, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your unused merchandise within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to start the process and select the items you wish to send back.
Print Your Label
Once your return request is approved, download and print the prepaid UPS return shipping label provided through our system.
Pack Your Items
Securely place your unused merchandise in its original packaging, ensuring all tags and protective materials are intact before sealing the box.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number handy; your refund will be processed once the items are inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing